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Masterclass by INTRAS con Jonatan Loidi

Info

Discover and Learn in this MasterClass


  • The secrets behind the world's leading company in service quality and experiences.
  • The ten steps of the Disney® Experience Set model for creating and managing magical service experiences, along with how to implement them in any organization or business unit.
  • The significance of attention to detail and its impact on delivering a superior customer experience.
  • How to design and provide memorable and exciting experiences for customers.

This engaging half-day in-person executive program will equip participants with a framework to enhance their approach and create value in every customer service experience. They will also explore advanced aspects to ensure that the magic of service is achieved.


For more information:

Jonatan Loidi – MasterClass 2025 - INTRAS


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When

From: 13 May 2025, 09:00
To: 13 May 2025, 13:00

Entrance

Paid entrance
 

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