Course Summary
This training course focuses on enhancing analytical decision-making skills relevant to business environments. Participants will learn how to effectively evaluate management situations, develop sound judgment in addressing management challenges, and identify optimal solutions among numerous alternatives.
Course Goals:
- Apply gained knowledge in diverse contexts.
- Enhance critical thinking and analytical abilities.
- Implement techniques for better focus and decision-making.
- Improve customer service through effective problem-solving.
- Strengthen communication and leadership skills.
- Make timely and suitable decisions.
Organizational Benefits:
- Equips employees with the insights needed for rapid, informed decisions.
- Aids in identifying fraudulent activities and saving resources.
- Enhances product and service satisfaction.
- Optimizes operational costs through effective resource management.
Participant Benefits:
- Boosts personal productivity and job satisfaction.
- Equips individuals with decision-making tools aligning with company standards.
- Highlights biases in decision making and strategies to mitigate them.
- Teaches assessment of data quality.
- Facilitates future outcome predictions from existing data.
- Covers ethical considerations in data-driven decisions.
Course Duration:
Online Training: 5 days (3 hours daily)
Classroom Training: 5 days (7 hours daily)
Course Structure:
- Module 1: Introduction to decision-making principles.
- Module 2: Differentiation between operational and strategic decision-making.
- Module 3: The role of business analytics in decision-making.
- Module 4: Addressing emerging issues that affect strategic decisions.
- Module 5: Understanding management information systems and data analytics.
For Inquiries:
Contact Monica C., Training Coordinator
Cell / WhatsApp: +254 712 028 449
Email: training@perk-gafrica.com
Website: perk-gafrica.com